Thanks for ordering from Lush

💌 Thank You for Your Order

We’re so glad you’ve chosen Lush Fabrics for your sewing project. We hope you absolutely love your new fabric!

We’d love to see what you make—please share your sewing plans or finished garments with us on:

Tag us @lushfabricsaustralia and use your favourite hashtags—we might just feature your make!

🧼 Fabric Care Instructions

To get the best results, we recommend washing and drying your fabric before cutting and sewing, using the same method you’ll use for your finished garment.

General Care:

Wash in cold water
Line dry or tumble dry on low if suitable for your fabric
Use a Colour Catcher sheet (we’ve included one to get you started!) to help prevent dye transfer

Never used a Colour Catcher?
Simply pop it into the wash with your fabric—it absorbs loose dye and helps keep colours crisp. You can find more in the laundry aisle at most supermarkets.

Special Fabric Notes:

Foil, sequins, or leather-look fabrics should be washed by hand or in a wash bag on a gentle cycle
Avoid heat exposure on any fabrics with metallic or special finishes

🛑 Please check your fabric thoroughly before washing—we cannot refund or exchange washed fabric.

🔄 Returns & Refund Policy

All Sales Are Final

We do not accept returns for change of mind.

We take care to inspect all fabrics before shipping. However, if you receive fabric that is flawed or incorrect, please follow the steps below:

Email us at lush@lushfabrics.com.au within 7 days of receiving your order
Do not wash or cut the fabric before contacting us
Include your order number and clear photos of any issues

🧵 Important Notes:

We cannot refund or exchange fabric that has been washed
We cannot accept claims more than 7 days after delivery
If your fabric does not match your order, contact us before washing

For any refund or exchange enquiries, please email us at lush@lushfabrics.com.au

👀 Missing Items

Is there something missing from your order? Please email us immediately at lush@lushfabrics.com.au and we will rectify immediately. We aim to send out every order with 100% accuracy but we are human and sometimes make mistakes.

If you have ordered any Sewing Essential items, particularly thread, please check through the folds of the fabric before emailing us. We tend to tuck these items into the fabric for their protection during transit. These can be easily missed if you don't unfold your fabric.